Seamless integration
Your Members. Your Channels. Our Technology.
New Nörm is delivered through a B2B2C model: the payer sponsors access, members receive support, and professional care can be connected when members choose.
- 01
The Healthcare Payer
The insurer offers New Nörm through its existing member application, benefits portal, or approved digital communications.
- 02
The Insured Member
Eligible members activate New Nörm and receive continuous mental health support at no additional charge.
- 03
Everyday Prevention
Members use New Nörm to reflect, understand patterns, and support everyday mental hygiene.
- 04
Optional Connected Therapy
Members who need professional treatment may choose to share relevant information with their therapists. New Nörm Pro provides an additional professional integration layer for participating care providers.
- 05
Program Evaluation
The payer and New Nörm evaluate agreed outcomes, engagement, and—where appropriate data are available—the impact on healthcare utilization and expenditure.